Contact Us

Last Updated: April 9, 2026

Company Name: 湖北省翩岌商贸有限公司

Email: service@mail.kelmoji.com

Tel: +86 16227687585

Address: 湖北省黄冈市黄梅县刘佐乡梅中湾村二组鄂东新城D133（集群注册）

Legal Representative: Luo Xiaokun

Unified Social Credit Code: 91421127MAK8M20G71

kelmoji Contact Us

Welcome to contact kelmoji (operated by 湖北省翩岌商贸有限公司). We specialize in U.S. niche department store products. If you have any questions, suggestions, or requests related to your shopping experience, you can reach us through the following channels. We are dedicated to providing you with prompt and professional assistance.

1. Customer Service (Recommended Contact)

For inquiries regarding orders, shipping, pricing, taxes, or related issues, please contact our customer service team. We will respond to your requests promptly:

📩 Customer Service Email: service@mail.kelmoji.com
📞 Customer Service Phone: +86 16227687585
⏰ Working Hours: Monday to Friday, 9:00 AM – 6:00 PM (UTC+8:00)
We handle inquiries immediately during working hours. Messages or emails sent outside working hours will be prioritized for response on the next business day.

2. Key Shopping Information (Friendly Tips)

To help you quickly understand essential shopping information and avoid confusion, please note:

Orders: Orders can be edited or updated via customer service within 12 hours of placement. In-stock orders are usually shipped within 1–2 business days (excluding weekends and holidays), with actual delivery taking 12-14 days.
Pricing & Taxes: All product prices include U.S. domestic taxes. The amount displayed at checkout is the final payment amount (excluding customs duties). Customs duties are determined according to your delivery location and are your responsibility.

3. Company Information