Last Updated: April 9, 2026
Company Name: 湖北省翩岌商贸有限公司
Email: service@mail.kelmoji.com
Tel: +86 16227687585
Address: 湖北省黄冈市黄梅县刘佐乡梅中湾村二组鄂东新城D133（集群注册）
Legal Representative: Luo Xiaokun
Unified Social Credit Code: 91421127MAK8M20G71
kelmoji User Information Notice
Welcome to shop kelmoji U.S.-based niche department store products. The following provides key information regarding your shopping experience to help you complete transactions smoothly.
Customer Service Contact:
Email: service@mail.kelmoji.com
Phone: +86 16227687585
Working Hours: Monday to Friday, 9:00 AM – 6:00 PM (UTC+8:00)
We will respond to your inquiries promptly during working hours.
1. Order Information
- Orders can be edited or changed via customer service within 12 hours of placement. Changes are not supported after this period.
- In-stock orders are typically shipped within 1–2 business days (excluding weekends and holidays). Actual delivery usually takes 12-14 days.
2. Pricing and Taxes
- All product prices include U.S. domestic taxes. The payment amount displayed is the final amount payable (excluding customs duties).
- Customs duties are determined according to the regulations of your delivery location and must be borne by you. It is recommended to check local customs rules before placing an order.
3. Additional Notes
- Please carefully verify your order information when placing an order to avoid errors that may affect shipping and delivery.
- For any questions regarding orders, logistics, or pricing, please contact customer service using the methods above.
